Genpact Hiring for Freshers on Sept 2013

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Company Name: Genpact

Company Profile : Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur.

Designation: Voice Process- Phone Banking Process

Experience: 0 to 2 yrs

Qualification: Any Graduates

Location: Delhi/NCR, Gurgaon

Job Details:

Excellent Communication skills.
Flexible with Shifts.
Good interpersonal skills.
customer centic.
Should be flexible with shift timings (12Noon-2PM).
Should have excellent communication skills and interpersonal skills.
Hiring for International voice process.
Should have the ability to trouble-shoot customer escalation and resolve the issue within the TAT.
Should be customer centric.
Should have the ability to solve queries of customer.

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