Microsoft Hiring Freshers/Exp in Bangalore on August 2013

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Company Name: Microsoft

Company Profile: Our company is organized into major business areas serving customers ranging from consumers to corporations, from gamers to governments. Individual but connected, each business is responsible for its own profits and losses while also contributing to each other’s success. Hyderabad.Microsoft outreach, employee contributions, and product innovations have a tremendous impact on the communities where we live and work. We are proud of our diversity efforts, and the recognition we receive reinforces that Microsoft is a great place to work!

Designation: Customer Service & Support

Experience: 0-5 years

Qualification: Any Graduate

Location: Bangalore

Salary: As Per Industry

Job Details :

Communicate with corporate customers via telephone, email, and other electronic communications regarding problems.
Analyze problems and develop solutions to meet customer needs; may involve writing custom code.
Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions.
Write technical articles and sample programs for Microsoft's knowledge base.

Qualifications, Abilities and Experience should Include:

Experience of Exchange Server (2003 or 2007 or 2010) with active directory.
Designing Implementation and Administration of MS Exchange server 2003 or 2007 or 2010.
Migration from Exchange 2003 to Exchange 2007 & Exchange 2010
Good General Administration Concepts.
Backup and disaster recovery
Routing/ Mail Flow and Set up Installation concepts.
Troubleshoot issues both at the client (Microsoft outlook) and server side.

Critical Exposure areas;
1) Experience on Exchange Server
2) General Administration Concepts
3) Trouble shooting skills

Reporting to: Team Manager

The position requires working in EVENING / NIGHT SHIFTS and provides VOICE- BASED SUPPORT

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