Company Name: Thomson Reuters
Company Profile: At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
Designation : Associate System Engineer
Experience: 1-2 Years
Qualification: B.E/B.Tech,MCA,M.Sc
Location: Bangalore
Job Details:
Company Profile: At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
Designation : Associate System Engineer
Qualification: B.E/B.Tech,MCA,M.Sc
Location: Bangalore
Job Details:
• Keen to learn complex architectures and come up to speed quickly.
• A self learner, self driven and able to operate with minimal supervision.
• Able to demonstrate ownership on accountabilities .should be ready to work in shifts
• Able to successfully communicate with business partners, management and technical team members.
• Proactive in raising problems and identifying solutions.
• Strong sense of customer service.
• Able to work in a highly collaborative team setting. Primary Responsibilities:
• Perform change management functions involving software deployment and server maintenance requests.
• Coordinate and plan changes with other technology teams involving servers within our environment.
• Respond and mitigate incidents as they occur within the environment.
• Contribute details to post incident review process.
• Communicate and escalate customer impacting issues according to department guidelines.
• Represent operations in a technical fashion to leadership and development teams.
• Be a customer advocate ensuring service requests are completed and assigned with the appropriate priority within the operations teams.
• Update support documentation as needed as environment changes occur.
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